The complete platform for retail WhatsApp automation.
Transform customer engagement and streamline operations. Build, deploy, and scale your retail business with WhatsApp automation.
Streamline your retail operations. Powerful tools to manage customer orders, inventory, and communications all in one place.
The complete platform for retail automation. Let your team focus on serving customers instead of managing scattered systems with unified WhatsApp automation, POS integration, and intelligent workflows.
Centralized Customer Management
Manage customer conversations across sales, support, and promotions in one unified platform. Streamline operations and reduce response times with intelligent routing and team collaboration tools.
Targeted Marketing Campaigns
Send offers, new arrivals, and seasonal campaigns to your entire customer base instantly. Target specific segments with personalized messaging and track campaign performance in real-time.
Complete System Integration
Connect with your POS system and existing workflows for complete operational harmony. Real-time synchronization ensures inventory accuracy and order fulfillment efficiency.
Retail Performance Analytics
Track performance metrics, analyze customer behavior, and optimize your strategy with comprehensive analytics. Make informed decisions backed by real-time data and actionable insights.
Flagship Features
Powerful capabilities designed for modern retail businesses.
Team Inbox
Centralized chat system for sales and support teams to manage customer conversations efficiently with intelligent routing.
Bulk Broadcasts
Send promotional offers, flash sales, or product updates to your entire customer base instantly with targeted campaigns.
Order App Integration
Direct WhatsApp order-taking app integrated with POS — zero commission to aggregators. Customers browse, order, and pay seamlessly.
Smart Auto-Responses
Instant replies for FAQs like store timings, product availability, and order confirmation with AI-powered automation.
POS Integrations
Orders captured via WhatsApp or the custom app are synced directly with your POS for inventory and sales tracking.
Analytics & Insights
Track order volumes, campaign effectiveness, and response times to optimize your sales and marketing strategy with real-time dashboards.
Built for Every Type of Retail Business
From quick service to specialty stores, our platform adapts to your unique business needs.
Quick Service Retail
Broadcast limited-time promotions → accept direct orders → confirm instantly → sync with POS.
Boutique & Specialty Stores
Manage multiple store locations → centralize WhatsApp orders → offer personalized discounts.
Grocery & Essentials
Automate repeat order reminders → capture weekly or monthly shopping lists → streamline home delivery.
Direct Order Advantages
No commissions to third-party aggregators
Increased profit margins and direct customer engagement
Faster order fulfillment and higher repeat sales
Build a loyal customer base through personalized communication
Transform Your Retail Operations
Powerful automation that drives measurable results for your business.
Increase Sales
Direct orders, timely promotions, and upsell opportunities drive revenue growth.
Efficient Communication
Handle enquiries, support, and order tracking in one unified platform.
Zero Aggregator Fees
Keep more revenue by taking orders directly without third-party commissions.
Seamless Integration
POS and WhatsApp integration ensures smooth operations and real-time sync.
Enhanced Customer Experience
Quick responses, personalized offers, and smooth order management delight customers.
Why Choose Zapelite
The trusted WhatsApp automation platform for retail businesses.
Retail-Specialized
WhatsApp automation built specifically for UAE & GCC retail markets with local expertise.
Complete Solution
Custom order apps, POS integration, and workflow automation in one platform.
Reliable & Scalable
Fully compliant with WhatsApp Business API, built to grow with your business.
Trusted Partner
Developed by Elitestack Technologies LLC, Dubai — trusted in enterprise CX automation.
Ready to transform your retail business?
Book a demo to see how Zapelite helps your retail business take direct orders, improve customer engagement, and maximize revenue.